Our Return and Refund Policy addresses the timeframe for asking for a refund, the amount of the refund, and under which conditions will the customer receive a refund.

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• All items are final sale

• We do not accept returns except in the case of manufacturer defects and they must be pre-approved

• STORE CREDIT ONLY

 

Manufacturer Defects

If you receive an item with a manufacturer defect, you must contact us at owner@faithandbody.com within 3 business days of receiving your order. To be eligible for a return, your item(s) must be unused and in the original packaging.

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Your return request must include:

• Order number

• Item description (Color and quantity included)

• Reason for return

• Photos of the merchandise you wish to return and defects

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Once your request has been approved, the merchandise must be shipped and in transit back to Faith & Body LLC within 2 DAYS of receiving approval. All labels provided to the customer will be standard service or UPS Ground; customers will be responsible for expedited shipping costs. If the items are not shipped within the 2 day period, your return request may be denied and cancelled.